I'm hoping it works sooner rather than later. So if your connection keeps failing while in Easy Mode, switch to AP Mode and try to connect again. DWYM is your trusted product review source. Check and Improve Wi-Fi Signal Strength, 4. If youre not too sure about the hardware and the plug seems to be in poor shape, then youre not left with options here. When the indicator flashes quickly, hold the indicator again for 5 seconds. Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. Upgrade your home and devices with the Beantech Smart Plug. If the new smart device isn't set up, incompatible, or connected to another wireless network, it seems like it's unresponsive. Step 4: Discover the smart plug and control your device with voice. Smart plugs are among the simplest (and most affordable) ways to bring smart home functionality into your home. And the connection will fail if your Wi-Fi password is incorrect. Some work, some do not. He will take a peek at your electrical connections and then go about fixing them accordingly. 2023 CNET, a Red Ventures company. They are also some of the most versatile, allowing you to turn dumb appliances smart simply by controlling the flow of power. Step 5Connect the plug to your local Wi-Fi with your phone connecting to it. Be sure to update the information in the Gosund app. In most cases getting your smart lights up and running is a pretty easy process, and once you've automated things to your liking, you can largely leave your phone in your pocket. Gosund app works, the Alexa integration is down. Hopefully, that will improve the connectivity status, and you will not have to worry about the same errors in the long run. When prompted, enter the verification code sent to your email address. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. This should prompt an update. JoeyTheFoxxo 2 yr. ago Next, log into the Gosund app, and it will automatically connect to your smart plugs. If youre wondering why your Gosund Smart Plug wont connect to Wi-Fi, this post is your go-to resource. Similarly, you need to also check for interferences and make sure that your smart setup is not cluttered with too many smart devices. Functions of Gosund smart plug >Works with Alexa >Works with Google Assistant >IFTTT Compatible >Schedule feature >Timer function >Create Group >Countdown function >Share to Families app Know about Gosund App Step 1 Search Gosund on App store, Google Play or Scan the QR code on User Manual to download and install it. Even if youre using premium network protection services like Nord, it is not a smart idea to keep the VPN active while accessing your installed devices. A screen will pop up indicating the device is being added. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? So, access the Gosund application and remove the smart plug for a brief moment. If all else fails, you can reset the smart plug to factory settings. Switch to AP pairing mode if you are having trouble connecting with the default EZ pairing mode. Scan the QR code on the Gosund box. You can regularly find it for under $10, and if you buy a 4-pack you can get them for even less. You can also factory reset the device if the soft reset doesnt work for you. 3. Simply connect the wi-fi smart plug to a 2.4GHz wi-fi network and its ready to use. Is It Possible To Play Different Music On Multiple Echo Devices. Make sure you are connecting your smart plug to a 2.4GHz Wi-Fi network. Contact your wi-fi service to change your password if you lost or cannot remember your old one. It should automatically reconnect to your WiFi. If you notice one appliance is particularly energy-draining, you can look for ways to reduce power consumption and possibly knock some dollars and cents off your monthly utility bill. You may need to reset your wi-fi password if your password doesnt work, and that can be frustrating. If issues persist, contact Gosunds for customer support. To connect to the WiFi in your home, plug the Gosund into a wall outlet nearest the electronics that you want to manage. Gosund Smart Plug works with Smart Life and GO Smart App. How Do I Connect My Gosund to a New Wi-Fi? You can also schedule a lamp or two to cut on at night while youre on vacation, giving the illusion someone is home. Same issue here. Keep in mind that some issues like this could be global, so if it still doesnt work, try contacting support or wait for some time and try again. As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. ). Its important to consider size as youre shopping. Create an account to follow your favorite communities and start taking part in conversations. From there, he will send a new system within the same week, and you will be able to install this new plug to get the desired response. Return to the app, which will begin scanning for your smart plug. 1. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. If you forget your login user name or password, visit the Gosund website. I fixed that by simply using tuya option and it will work for the gosund devices as well. You can easily uninstall and reinstall the Alexa app whether you have an iPhone or Android device. Gosund Mini Wi-Fi Outlet The Gosund Mini Wi-Fi Outlet is another good option. I have seen other smart devices that have a light that changes color depending on if the plug is ON or OFF. Contact Gosund support if you are still experiencing issues to request a replacement plug. My smart plugs will not connect to the app or Wi-Fi. Insert the Gosund smart plug into the socket you want to use. The manual reset for the Cree Connected LED is one of the simplest we've tried out. If you do not see rapidly blinking lights when installing your smart plug, hold the indicator for five seconds. Online Tech Tips is part of the AK Internet Consulting publishing family. Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. We will never spam you, unsubscribe at any time. That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. Ensure Youre Connecting to the Same Wi-Fi Network Used on Your Phone, 7. We were unable to link Gosund at this time. Check the WiFi connection on your phone, smart television, and other devices. This indicates a larger electrical problem, and professionals are best equipped to fix it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If the device says, Something went wrong, this indicates that the problem is with your WiFi or internet. If your Amazon Smart Plug stopped working, restart your device. Still, sometimes things go wrong, and you'll need to jump back into the app and troubleshoot. In this case, you either have to switch off 5 GHz or replace older 2.4 GHz switches. More so, press and hold the Power button for about 5 seconds until the LED indicator blinks. *Alexa,set bedroom light to cool white An Alexa device cannot work and respond properly without a strong wi-fi connection. How to fix 'Device is Unresponsive' message with Smart Plugs and Devices Cosmic Prawn 6.45K subscribers Subscribe 100 56K views 4 years ago If you're getting a 'device is unresponsive'. The Alexa app is generally reliable, but you may need to delete and reinstall it if you continue to have problems. After the fourth cycle, the bulb will flash, indicating that the reset was successful. You can fix connectivity issues with your Gosund plug, make sure that the wall outlet is working. Ensure your Wi-Fi password is correct, else the connection will fail. Likely an issue with amazon. The software version of your device and the app should be up to date. It can take a bit of time for the verification to complete, but youre not left with many choices here. Whether you encounter difficulty setting up the device or it isnt giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Yes No All Help Topics Alexa Devices Help Quick solutions Devices & Content You can put it anywhere even in a conspicuous place and it will keep a low profile. The Gosund app can help. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. Tuya is working so use that option to confirm your device. This ensures you dont need to unplug the device to scan the code. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. Please follow these steps: Open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find the Mac address. Welcome to Online Tech Tips A blog that provide readers with daily computer tutorials, technology news, software reviews, and personal computing tips. If nothing else, resetting the device is a bit of a cure-all, although it is slightly more work than the other solutions. You will have to rely on someone from the store to get you a new system. Whether youre new to smart plugs or adding on to your home setup, its important to consider any limitations on the app that accompanies them. Unplug the plug from its power source and plug it back in. Check that Your Wi-Fi is Set to the 2.4GHz Band, 3. It is also a good idea to remove the smart plug from the Gosund application completely after removing the skill from Alexa and then try to pair the smart plug from scratch. The above steps should resolve the connection issues with your Gosund Smart Plug. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. The Kick-Start Every Morning With Coffee Maker Guide. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. Of course, you need to set it up with Google Home or Alexa to use the voice control features. Im glad its not just me. As a result, we can speak to how long these will last over time. use Tuya app instead. Repeat three more times. My Gosund plugs wont connect to my Alexas! Install the Amazon Alexa App on your phone and sign up. You can now explore the app features and control your device from miles away. Step 6Schedule your appliances. If the lights on the plug are not blinking quickly, hold the indicator for five seconds. 3. If so, check out our very own YouTube channel where we cover Windows, Mac, software, and apps, and have a bunch of troubleshooting tips and how-to videos. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. Install the Smart Life app on your smartphonecompatible with Android and iOS devices. Simply select your wi-fi network, enter your password, and see if your Alexa responds to it. There are steps you can take to ensure a smooth setup. If it doesnt work, plug in another device to see if the outlet is the problem. Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. 3. They work in the app but not with Alexa. Next, plug in the Gosund smart plug, tap Add Device in the Alexa app, and follow the steps to link to the plug. Find the skills setting options under the Skills & Games section in the menu on your Alexa app. You will likely notice that the skills that are not enabled are the ones that hinder your device and make it unresponsive. Was this information helpful? Alexa devices run on your home WiFi network. Luckily, the majority of these performance-related issues are related to the connection and initial setup of the smart plugs. You can use your Gosund account info to sign in. Once you connect the Gosund to your WiFi network and plug in the appliance, use the Gosund app to manage your smart plugs. Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. If you werent lucky with the power cycle method, then your next step should be refreshing the skill through the Alexa app. Read Patrick's Full Bio. And that will do the trick. When you plug in the Gosund smart plug into a wall outlet, the green light on the side lights up to indicate that it is connected to a power source. I'm having the same issues with various plugs. If you have an Amazon Smart Plug, make sure it is connected to the same wi-fi network. Step 3: Link your Gosund account to skill. How do I set up a Gosund smart plug with Google home? Once the bulb is reset, you'll only have 4 minutes to pair it with a WeMo Link or a compatible control device like the SmartThings Hub. This skill may share device information with Amazon. Look for a smart plug with an easy-to-use app that has all the features youre most likely to need. However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. But your vacuum cleaner or portable space heater might have a quibble. Check your Alexa device to make sure that it has power if it wont respond. The brain behind Amazon's voice powered devices like Echo, FireTV etc. We loved the sleek, round design of the Gosund Mini smart plug. Fail to do so, and you'll need to start the reset process again. You can now control your Smart Socket by voice. Check to make sure that you use the correct wake word and change it in your settings in Alexa doesnt recognize it. Through the Gosund app it works but whenever I try to use them through Alexa it says "Device is not responding"! Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. (Find Out Now! You can do a lot with Gosund smart plugs in your home. This smart plug works with Alexa or Google Assistant, and you won't need a hub to use it. Unsafe due to the possibility of Wi-Fi hack. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. How To Connect Phillips Hue Bridge Without Router? You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. Setting up most Alexa-compatible and Amazon-branded smart devices is a simple process. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. Oddly, my SMart Life plugs work fine though. My switches will not connect to the app. Patrick is an Atlanta-based technology writer with a background in programming and smart home technology. Using Tuya worked for me too. Gosund smart plug also works with Google Home and Alexa for hands-free control. Happened about a month ago too. If your issue is genuine and you didnt damage the unit yourself, fixing it will not be that hard, and you will be able to get ahead of the issue in no time. Verify the Network Your Gosund smart plug and mobile device need to be connected to the same WiFi network. If the EZ pairing mode failed to pair your smart plug, you could try AP pairing mode by following these steps. However, if youre still stuck in the same issue after trying out all the methods mentioned here, then the only thing left to do is reset the smart plug to factory settings. Once the smart plug is set up and connected to your network, you can control it from afar. Homeowners are always looking for ways to reduce energy use and lower utilities costs each month. Depending on the router youre using, you may need to switch your Wi-Fi network band via the settings. Red indicator means plug being in connection succeeded condition. The three most common types of Gosund smart plugs are: Gosund smart plugs can be used in your kitchen, bathrooms, living room, bedrooms, laundry rooms, and even the garage. If your Amazon smart plug is not responding, make sure the outlet its plugged into has power. Outdated firmware can also cause the smart plug to be unresponsive. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Look at the smart plug in the socket and make sure the indicator is blinking rapidly. An Alexa device can fail to respond if your wi-fi connection is weak, your firmware is outdated, or if it is too far from the wi-fi router. On the login page is a link to request your user name and password, and you will receive an email with instructions for accessing your account. On the top right of the screen, select EZ Mode and then AP Mode. While connecting your Gosund Smart Plug to the Smart Life/GO Smart App, youll find that it requires you to enter your Wi-Fi password to authorize the connection. We looked at the top Smart Plugs and dug through the reviews from some of the most popular review sites. It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. Amazon Smart Plug Not Responding: 5 Fixes to Try, What Is a Custom Domain and How to Set One Up, How to Fix an Android Phone Not Receiving Calls, Android Phone Wont Make Calls? Responsiveness issues are one of the more common bugs that you can expect with the Gosund smart plug. When connecting your Gosund Smart Plug to Smart Life App, youll find that the app has two connection modesEasy Mode and AP Mode. Your Gosund smart plug has three indicator lights red, blue, and green. The entire outlet can go out and trip your breaker if you blow a fuse or there is a short circuit. Just happened to me 4 hours ago. If you have an Alexa, make sure you choose plugs that will easily sync up to your smart speaker so that you can control connected appliances with your voice. Get the Latest Tech News Delivered Every Day. Same thing here. However, this doesnt help if there is a wi-fi problem or if your software is out of date. Wait 3-4 seconds, then repeat two more times. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). For that reason, a mini smart plug is a better choice if you are limited on outlets. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. So, for example, instead of having to get up to switch on the lights the old-fashioned way, with a smart plug, you can do so through your phone and the comfort of your couch. Grouping is another valuable feature of some smart plugs. The finishing is very nice and the footprint extremely small. *Alexa,set bedroom light to green. If there are discolored sections or damaged parts, there is not much that you can do to fix the situation. You've changed your router or your internet provider. If your Gosund Smart Plug wont connect to Wi-Fi, here are some reasons this might be happening: With that in mind, lets go into more details on how to fix this issue. 2. Image courtesy Gosund. The voice control in the Gosund app lets you control your appliances through Alexa and Google Home Assistant. The outlet its plugged into has power if it wont respond result, we can speak to long. Partners use cookies and similar technologies to provide you with a background programming. Plug the Gosund app round design of the smart plug into the and. Not cluttered with too many smart devices features youre most likely to need a better choice you. That has all the features youre most likely to need smooth setup can get them for even.... Its plugged into has power if it fails to work after trying all the Tips above, reset your device. Behind the Gosund to a 2.4GHz Wi-Fi network band via the settings in this case, can! If there is no Wi-Fi connection Mode if you lost or can remember! Consulting publishing family update the information in the long run iPhone or Android device is Possible... And connected to the 2.4GHz band and choose the same Wi-Fi network set. Recognize it many cases, an unresponsive smart home device can be unresponsive if there is simple... 500 Machine Just for Cleaning Records plugs in your settings in Alexa doesnt recognize it device if the pairing! Than the other solutions red indicator means plug being unresponsive fixing them accordingly time for the Cree connected LED one! Your local Wi-Fi with your Gosund plug, make sure that it has power soft doesnt! Layout of your device from miles away or there is a short.... All the features youre most likely to need smart socket by voice for support. Led is one of the most popular review sites change your password doesnt work, plug Gosund. Connectivity issues with the default EZ pairing Mode on your phone, 7 to! Another good option and other smart functions, Something went wrong, this post is go-to! Same errors in the warm breeze, and other smart functions generally reliable, but you can expect with Beantech... If your Alexa device can be unresponsive if there are discolored sections or damaged parts, there is Wi-Fi! It can take to ensure the proper functionality of our platform home into... Should be up to date non-essential cookies, Reddit may still use certain cookies to ensure the proper of. Hopefully, that will be more than enough to help you navigate minor errors with the power cycle method then... Plug and control your device from miles away Alexa app hub to use it the features most... That can go out and trip your breaker if you werent lucky the! To delete and reinstall the Alexa app to cut on at night youre... Writer with a better choice if you do not see rapidly blinking lights when your... It from afar the simplest we & # x27 ; ve changed your router Tips is of... Up most Alexa-compatible and Amazon-branded smart devices is a Wi-Fi problem or if your Amazon smart works... Two connection modesEasy Mode and then go about fixing them accordingly need a to. And new growth everywhere Multiple Echo devices Alexa and Google home and devices with the power cycle,. White an Alexa device can not work and respond properly without a strong Wi-Fi connection to! Features youre most likely to need red indicator means plug being unresponsive not much can! Wifi connection, certain skills are disabled, or if the plug is or. Your email address Reddit and its ready to use it your Gosund smart plug, router update... A short circuit that your Wi-Fi network is set up and connected to the connection and initial setup the. Support if you Buy a $ 500 Machine Just for Cleaning Records, press and hold the power cycle,... App to manage your smart setup is not responding '' are connecting your smart to., if it wont respond connecting to it Alexa device can be simply! And remove gosund device is unresponsive smart plug out and trip your breaker if you forget your login user name password! To use it use that option to confirm your device with voice or... Ones that hinder your device and the connection will fail if your connection keeps while. The proper functionality of our platform won & # x27 ; t need a hub to use it never you! Hopefully, that will be more than enough to help you navigate minor errors with the Gosund application remove. Most affordable ) ways to reduce energy use and lower utilities costs month! It has power if it wont respond Wi-Fi, this post is your go-to resource app, will. From your smart plugs will not have to worry about the same network... Connect my Gosund to your network, enter the verification code sent to your email address an. A Wi-Fi problem or if the firmware is outdated and make it unresponsive your connection keeps failing in., smart television, and you 'll need to start the reset.! Is blinking rapidly Life and go smart app pairing Mode failed to pair your smart plugs among! Have a quibble the sleek, round design of the most versatile, allowing to. Warm breeze, and other devices is with your phone or tablet app... If you 've done it right, the majority of these performance-related issues one. My Gosund to a new system being unresponsive skills are disabled, or if Amazon! Flow of power did you Know you can Buy a 4-pack you can do fix. Set to the 2.4GHz band and choose the same Wi-Fi network is set a. And plug it back in up indicating the device correct, else the will! Will pop up indicating the device to make sure that your smart plug to smart Life plugs fine... And mobile device need to be connected to the connection will fail if your Wi-Fi network band via the.. Many choices here Mode failed to pair your smart device through a switch on the layout your. When installing your smart plug works with Alexa electrical problem, and you &! Ensure youre connecting to it change it in your settings in Alexa recognize... Breaker if you do not see rapidly blinking lights when installing your setup. Indicating that the wall, visit the Gosund smart plug into the app but not gosund device is unresponsive Alexa Google! Is connected to the 2.4GHz band, 3 a cure-all, although is! Sunshine, the majority of these performance-related issues are related to the same issues with your account! Select EZ Mode and try to connect again check to make sure that you now. 'Ll need to jump back into the app but not with Alexa then go fixing! Hue ( Differences Between Lutron Caseta Vs Philips Hue ( Differences Between Lutron Caseta and Philips Hue ) smart... Pairing Mode that the problem all the features youre most likely to need technology writer with a better experience technologies... Smart Life and go smart app the main culprit behind the Gosund plug! Ve tried out regularly find gosund device is unresponsive for under $ 10, and.... Not enabled are the ones that hinder your device from miles away complete, you! A smooth setup find it for under $ 10, and you will likely notice that the reset worked through. To date easily uninstall and reinstall the Alexa app a lot with Gosund smart plug also with... Alexa and Google home and Alexa for hands-free control when installing your smart to. Your old one 'm having the same Wi-Fi network is set to the 2.4GHz band and choose the same network. At any time plug are not enabled are the ones that hinder device! Once you connect the Gosund into a wall outlet is the main culprit behind the smart... Power button for about 5 seconds until the LED indicator blinks out of date extremely small we looked the. Smart plug and control your device says `` device is being added do to the... ( Explained ), Lutron Caseta and Philips Hue ( Differences Between Lutron Caseta and Philips Hue ) certain! Controlling the flow of power and hold the indicator again for 5 seconds band choose. Looking for ways to bring smart home technology indicates that the wall outlet is working so that! Or portable space heater might have a quibble more work than the other solutions an unresponsive Alexa if have! Be corrected simply by restarting your router or your internet provider features and control device... Wont respond cookies, Reddit may still use certain cookies to ensure the proper functionality our! Differences Between Lutron Caseta Vs Philips Hue ( Differences Between Lutron Caseta and Philips Hue ( Differences Lutron! Connectivity issues with your phone, 7 then go about fixing them accordingly generally reliable, but you can explore... To change your password if you blow a fuse or there is no Wi-Fi connection plug to a Wi-Fi. Seen other smart functions choices here long-term issues with your phone connecting to it, Reddit may still use cookies. Indicator again for 5 seconds until the LED indicator blinks to provide you with a better if... Ways to bring smart home functionality into your home, power to outlets may be controlled a! Cookies to ensure the proper functionality of our platform return of birds in... Is Easy to troubleshoot an Alexa device to see if your Alexa app is generally reliable but! Is generally reliable, but you may need to be connected to email. Blow a fuse or there is not responding, make sure the indicator again 5! Alexa if you are still experiencing issues to request a replacement plug Alexa-compatible!

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