(3) We cannot guarantee accuracy at all times of information given in relation to any shore excursions or about the port/area you are visiting generally or that any particular excursion will take place. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. Placing valuables in a cabin mini-safe is not depositing them with us for safe-keeping for the purposes of the Athens Convention. NCL says its new temporary, "Peace of Mind " policy allows guests to cancel all 2020 cruises 48 hours before the vacation start date to get a "100% future cruise credit to be used for all sailings . The issue of official advice or recommendations against non-essential travel by public authorities (such as the UK Foreign, Commonwealth and Development Office) does not automatically mean we are prevented from performing your contracted holiday arrangements. Some airlines restrict the accumulation and/or use of frequent flyer miles in conjunction with the fares we use. Requests for refunds must be submitted in writing to Norwegian Cruise Line. Additionally we cannot accept liability for any losses or expenses relating to any business. I always receive CC refunds for canceled cruises in about a week. Other charges may also be payable in addition to the administration fee. (1) Recommended Consultation with Medical Practitioner. Such alterations are unlikely to constitute a significant change. Different limits and bases for liability apply depending on whether the death or personal injury results from a shipping incident or a non-shipping incident. a. Passengers who canceled and requested refunds under Norwegian's Peace of Mind policy received refunds to the original form of payment (instead of FCC) for dining, water/soda, internet and photo packages, as well as purchased onboard credits and items purchased as Bon Voyage or celebration gifts. (2) A binding contract between us will come into existence when we confirm your booking and provide a reservation number to you if booking direct or your travel agent receives confirmation of your booking and a reservation number from us by any means or your booking is confirmed by our website. Failure to do so, or the provision of inaccurate or incomplete details, will result in our being unable to take your booking, your booking being cancelled or your being denied boarding on your flight or entry into the US and/or any other country(ies) to which the requirement applies, as applicable. Luggage does not include mobility equipment which is dealt with below. For these exceptions the minimum age requirement is 21 years. The cost of the transfers is payable with the balance of the cruise cost. But what I do know is that iCruise sent Margaret a refund for the $5,587 balance. Certain international safety requirements, shipbuilding requirements and/or applicable regulations may cause difficulty for mobility-impaired persons or persons with severely impaired sight and/or hearing. In this case, no refund will be provided and no expenses, costs or other sums of any description will be paid. Compensation arising from a shipping incident can go up to 400,000 SDR (approximately 425,000 or 486.000 as at 22 June 2018) unless the carrier proves that the incident occurred without his fault or neglect. You should make a note of the ESTA approval number when you receive it. Norwegian Cruise . To find out more, please. Carnival Cruise Line: Carnival has not issued an estimate for customers as to how long refunds will take to process. Under these circumstances, unless we determine that the Guest has failed to comply with our COVID-19 Policies and Procedures or this Ticket Contract, any Guest denied boarding because of a known or suspected infection with COVID-19 will be entitled to a refund if required by law, or an optional future cruise credit equal in value to the amount the Guest paid to us, subject to the Guest providing verification satisfactory to us of results of tests administered by providers other than those retained by us. Please, however, bear in mind that no mini-safe is totally secure and consider carefully whether you need to bring the items in question with you on holiday. (6) Pets, birds, livestock and other animals are not allowed on board the ship. Each piece of baggage must be distinctly labelled with the Guest's name, name of the ship, cabin number and sailing date. If we don't hear from you with your decision within the specified period (having provided you with the above mentioned information for a second time), we will cancel your booking and refund all payments made to us within the period prescribed by the legislation applicable at the relevant time from the effective date of termination of the contract as referred to above. The limitation period may be suspended or interrupted in accordance with the national law of the court dealing with a claim but no action may brought under the Athens Convention later than 5 years from the date of disembarkation (or in the event of death, the date disembarkation should have taken place) or, if earlier, 3 years from the date the passenger knew or ought reasonably to have known of the injury, loss or damage. Partial refunds are not allowed. We also reserve the right to make changes to and correct errors in advertised prices at any time before your holiday is confirmed. Refund processing time is about 3 to 4 weeks. momoz74 3 yr. ago Did the confirmation include any dollar amounts? (2) For cruise only bookings, transfers may be booked at the same time as your cruise or at a later date but as they are subject to availability, you are recommended to book them as soon as possible. Contact us immediately if any information appears to be incorrect or incomplete. This policy also applies if you already cancelled . Group passenger policies may differ. (5) Current entry requirements for minors into Canada and the U.S. - Adults travelling with minors under the age of 18 into the U.S. who are not the minor's parents or legal guardian must be in possession of a notarised parental/guardian consent letter that authorises the minor's travel and medical treatment in cases of emergency. You must also indemnify us for any costs, expenses or other sums we incur as a result of your failure to comply with any requirement of these Terms and Conditions including, by way of example, failure to provide information in accordance with clause 19 (Secure Flight Passenger Data and Advance Passenger Information). If you have any questions about how we handle or protect your personal data, please contact us at PrivacyTeam@nclcorp.com. (7) We and the operator of the transfer have the right to refuse access to the transfer in the event that you are or appear to be intoxicated or under the influence of alcohol or drugs or behaving in a manner which is causing or may cause distress, disturbance or danger to any person travelling on, or the driver of, the transfer vehicle or damage to any property. The Regulation and the Athens Convention covers the liability of the carrier in respect of passengers, their luggage and their vehicles as well as mobility equipment, in the event of accidents during the course of carriage. (2) You must not carry firearms, explosives, substances which may be illegal in certain jurisdictions, flammable materials or other hazardous or illegal items. In these Terms and Conditions, unavoidable and extraordinary circumstances means a situation which is beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. (6) a. EC Regulation 392/2009 on the liability of carriers of passengers in the event of accidents ("Regulation") became applicable in the EU and EEA States on 31 December 2012. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us as forming part of your holiday and we have not agreed to arrange them as part of our contract. Such reasons include, without limitation, traffic congestion, accident, breakdown (whether or not the accident or breakdown directly involves the transfer vehicle), diversion, road closure, road works and any force majeure. If a valuable or important item is lost, damaged or stolen, we are entitled to argue, where appropriate, that you should not have brought the item on holiday. Where applicable, the Regulation and the Athens Convention apply to the cruise element of your holiday as well as the process of getting on or off the ship concerned in accordance with the provisions of the Athens Convention ("course of carriage"). Under no circumstances shall we be liable to any such Guest for any costs, damages or expenses whatsoever incurred by any Passenger. Alternatively, you may notify the travel agent through whom you made your booking of your cancellation. (1) The information contained in our brochures is correct to the best of our knowledge at the time of the brochure going to print. Different bases for liability apply depending on whether the loss or damage results from a shipping incident or a non-shipping incident. Claims involving luggage or personal possessions are subject to this clause. If your reservation includes a Restricted Air flight, a full non-refundable* payment is due at time of booking. (1) We both agree that English law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us ("claim"). Group passenger policies may differ. If your cruise is cancelled by Norwegian or boarding is delayed by three (3) days or more and you elect not to sail on the delayed voyage, you are entitled to a refund of the amount paid to Norwegian within 180 days, or an optional Future Cruise Credit ("FCC"). (3) Please note, we cannot accept responsibility for any services which do not form part of our contract. Restricted Air flights cannot be changed after confirmation so a 100% cancellation charge together with the full cost of booking another flight will apply. In addition, our COVID-19 policies and procedures (COVID-19 Policies and Procedures) are described in Clause 2 below and generally throughout this Contract and on our website at www.ncl.com/sail-safe. Due to airline restrictions, we are not always authorised to pre-reserve seats for our Guests. (6) We cannot accept any liability if we are not notified of any error or omission in your confirmation invoice within the above time limits. Without prejudice to the above, in the event that we are found liable for loss of or damage to any valuables on any basis, the most we will have to pay you in respect of such loss or damage is the maximum payable under the Athens Convention for valuables deposited with us for the agreed purpose of safe-keeping. The price of your chosen holiday will be confirmed at the time of booking. For loss or damage caused by a shipping incident, the passenger has a right to compensation from the carrier corresponding to the replacement value or the repair costs of the equipment concerned, unless the carrier proves that the incident occurred without his fault or neglect. Except where indicated, advertised fares are per person, based on double/twin occupancy and include relevant government fees and taxes in the amounts current and applicable at the time of publication. Guests should note that airlines may not allow name changes on scheduled flights and that the flight booking may need to be cancelled (with payment of the applicable cancellation charges which may be up to 100% of the flight cost) and rebooked if a name needs to be changed. In addition, regardless of any wording used by us on our website, in any of our brochures or elsewhere, we only promise to use reasonable skill and care and we do not have any greater or different liability to you. Any claims covered by the Regulation and the Athens Convention must be made within the time limits set out in the Athens Convention (see below). (Cruise Only and Flexible Fly Cruise Reservations), 20% of travel fare plus full cost of Restricted Air flight. (3) Following confirmation of your booking as above, we will issue a confirmation invoice. Transfers are only available on the days the cruise starts and ends. Posted 46 minutes ago. The following terms also apply, except where otherwise stated, to transfers between airport and ship which form part of a flight inclusive booking made with us or where you book them with us at the same time as you make your cruise only booking. The applicable cancellation charge for Restricted Air flights will be confirmed at time of booking. If an individual Guest wishes to cancel their place on the booking (but not the entire booking), that person must telephone us on 0800 0310 2121 during normal working hours. (i) the proposed alteration(s) and any impact they have on the price of your holiday; (ii) in the event that you do not wish to accept the alteration, details of any alternative holiday we are able to offer and the applicable price (where this is of a lower quality or cost, there will be a price reduction); (iii) your entitlement to cancel your booking and receive a full refund if you do not want to accept the alteration or any alternative holiday offered; and. b. Guests will be responsible for all related costs and fines, including without limitation travel expenses and for proper travel documentation for any port, including for repatriation. a. Most changes to confirmed bookings will be insignificant and we have the right to make these. (1) For some cruises, you can book transfers between the airport and ship (and vice versa) with us where you have made your own flight arrangements, subject to the following terms. You must accordingly check your tickets very carefully immediately on receipt to ensure you have the correct flight times. We may update our privacy policy without prior notice. Without limitation, we are entitled to rely on clauses 11, 12(2), and 12(7) of these Terms and Conditions in relation to any claim against us. References to "departure" mean the start date of your holiday arrangements. In the event that you require assistance with embarking or disembarking from the ship as a result of your reduced mobility or disability, please advise us at the time of booking if possible but in any event no later than 48 hours before the assistance is required. You must also promptly advise us if any reduced mobility, medical condition or disability which may affect your holiday develops after your booking has been confirmed. (4) Guests may not be able to participate in certain activities or programmes either on board the ship or onshore at ports of call if to do so would create a risk of harm to themselves or any other person. Unless and until specifically confirmed, all special requests are subject to availability. This includes claims involving death or personal injury or loss of or damage to luggage or any mobility equipment or other specific equipment used by a guest with reduced mobility ("mobility equipment"). (2) We will provide assistance on https://www.ncl.com/case-submission or you can contact our Guest Services Department at 0800 0310 2121. If you are a citizen of an EU/EEA country and are visiting an EU/EEA country, you should obtain an EHIC (European Health Insurance Card) or equivalent in your home country prior to departure. Such deviation shall not give rise to any liability on our part and shall not represent a significant change to the holiday. The ESTA website can be found at https://esta.cbp.dhs.gov/esta. *or full payment if booking is made after balance due date (see below). (6) It is the responsibility of the Guest to a) check their baggage allowance for all flights; if you are booked on different carrier(s) or in a different class of travel to/from the ship, your baggage allowance may differ between flights - please ensure you check the airline websites of each carrier in your itinerary; b) check the departure and arrival terminals of all flights; c) ensure you arrive at check-in and departure gate by the appropriate time with all proper and necessary documentation. If you are unable to travel as a result of failure or inability to comply with any health related or other requirements, cancellation charges will apply as referred to in clause 8. We encourage you to review our privacy policy which can be found at www.ncl.com/about/privacy-policy if you want additional information on a particular topic. Providing the application is accepted, you will be provided with approval via the website. No compensation or expenses will be payable and Norwegian will have no liability of any nature in this situation. Norwegian announced the cancelation in a letter to guests on February. Guest agrees that we may disclose personal or sensitive data to unaffiliated third parties (1) with the Guest's consent or authorisation, (2) to help complete a transaction for the Guest, (3) to comply with laws, regulations, governmental and quasi-governmental requests, orders or legal processes, (4) to enforce this Contract or other agreements or to protect the rights, safety or property of us or others, (5) as part of a purchase, sale, or transfer of assets or our business, (6) to our agents or service providers to perform functions on its behalf, or (7) as otherwise described in our privacy policy. (4) Where you book cruise-only arrangements through a tour operator, your contract will be with that tour operator and not us. You will need to apply for a visa if you have ever been arrested (even if you were not convicted of an offence) or have a criminal record of any description. This maximum is 3,375 SDR per person (approximately 3,600 or 4.100 as at 22 June 2018). When paying by card we require: card number, name on card, expiry date, card holder's postcode and three-digit security code on back of card. You should notify us as soon as possible in the event of any change in these details. No refunds will be given for any missed . Amendment charges are not refundable in the event of the person(s) to whom they apply cancelling. Some of the services which make up your holiday are provided by independent suppliers. Guests are advised that standard cabins are not designed to be barrier free and wheelchair accessible. Advance payment in the event of a shipping incident. (7) Please note, we cannot accept any liability for any damage, loss, expense or other sum(s) of any nature which (a) on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not reasonably have foreseen you would suffer or incur if we breached our contract with you or (b) did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Liability of the carrier can be reduced, in part or entirely, if he proves that the death of or personal injury to a passenger or the loss of or damage to his luggage was caused or contributed to by the fault or neglect of the passenger. Crystal Cruises: Up to 90 days. You are strongly advised to take out appropriate and adequate insurance to protect all valuable and important items. This means you are not entitled to make any claim against us which arises in the course of carriage which is not expressly permitted by the Regulation and the Athens Convention or which is in excess of the limits provided by the Regulation and the Athens Convention where applicable. Please contact our Guest Services department with your request. Any obligation to quarantine or self-isolate on your return to your country of residence does not affect our ability to provide your holiday and will not entitle you to cancel without paying our usual cancellation charges. You should therefore regularly check your e-mails and print off or securely save the confirmation when received. Restricted Air flights cannot be changed after confirmation. Vaccination and other health requirements/recommendations are subject to change at any time for any destination, including at short or no notice. We both also agree that any claim (and whether or not involving any personal injury) must be dealt with by the Courts of England and Wales only. This policy also applies if you already cancelled . The balance of the holiday cost must be received by us not later than the balance due date which is 30 days prior to the scheduled start of the holiday for all cruises. Without limitation, you will not be entitled to a full refund and cancellation charges are likely to apply where such circumstances affect your ability to travel on your holiday rather than our ability to perform or provide the contracted arrangements. Where we cannot do so, the transfer may be cancelled as referred to above. (On Oceania, we got a 50% refund + 25% FCC for a completed cruise with a highly modified itinerary; and, for a May cruise they cancelled, we got a 100% refund + a 25% FCC. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination. For the purposes of compliance with time limits or limitation periods as set out or referred to in these Terms and Conditions (other than those applicable under international convention or EU regulation as referred to in clauses 12(5) and 12(6) or to the issue of legal proceedings), receipt by such an authorised travel agent of messages, requests or complaints intended for us will be treated as receipt by us. Holland America: Approximately 60 days. (2) Where services or goods are provided on board the ship, payment must be made before you disembark. For further details, refer to our refund and cancellation policy at www.ncl.com. The Guest agrees that if at any time within 14 days prior to embarkation, the Guest tests positive for COVID-19, exhibits signs or symptoms of COVID-19, has had close contact with a person confirmed or suspected as having COVID-19, or we otherwise determine in our sole discretion that the Guest is unfit to board because of any communicable illness, we will deny boarding to such Guest. We shall not be obliged to delay departure or deviate from the intended itinerary and you must bear any and all costs arising as a result. Subject to availability, you can generally book places on advertised shore excursions in advance or you may register for these on-line. For claims involving death or personal injury, we will not be liable for the operation of the transfer itself or for the acts or omissions of the transfer operator or any of its employees, agents, suppliers or sub-contractors or any other person(s) connected with the transfer (other than our own employees). Approval is usually provided very quickly but can take up to 72 hours if data needs to be checked. The required deposit/full payment must be paid directly after conclusion of the contract following the respective payment terms. References in these Terms and Conditions to the Athens Convention mean those provisions of the Athens Convention which the Regulation incorporates, implements and extends unless the context otherwise requires. We reserve the right to increase or decrease the prices of unsold holidays at any time. You must also check entry requirements at the time of booking and in good time before departure as requirements may change. In certain situations, and when arriving from certain countries, you may be required to self-isolate or quarantine for a set period on arrival. In the event of different advice being given by EU governments, we will follow the advice given by the UK Foreign, Commonwealth and Development Office. The Community list is available for inspection at http://ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. You will not be entitled to any compensation. Please check this invoice, your tickets and all other documents carefully as soon as you receive them. Entry requirements for the USA for EU citizens holding an EU passport are shown on our website. Information is also available from the National Travel Health Network and Centre www.travelhealthpro.org.uk and on www.nhs.uk/livewell/travelhealth or your local EU governmental website. *A redress number is a number which passengers who have previously encountered misidentification when flying or attempting to fly in or to the United States can apply for in the US so as to avoid future problems. We will do our best to rectify any mistakes made by us which are notified outside these time limits. Notwithstanding any other provision contained herein or in our refund policy, any non-compliance by Guests or members of a Guests travelling party with our COVID-19 Policies and Procedures or this Ticket Contract shall be grounds for refusal to board, refusal to re-board after going ashore, quarantine onboard the Vessel, disembarkation, reporting to governmental or health authorities, or other steps deemed necessary in our sole discretion under the circumstances to protect the health and well-being of others. Subject to availability, we will endeavour to offer you an alternative transfer time where you can no longer travel on your booked transfer as a result of a change in flight times. In the event that we are found liable for any transfer which does not form part of a flight inclusive booking or was not booked at the same time your cruise only booking is made on any basis, we are entitled to rely on all limitations and exclusions of liability contained or referred to in these Terms and Conditions. (1) When you book with us, you accept responsibility for any damage or loss caused by you. (2) The above information must be provided at the time of booking a flight inclusive holiday with NCL or, if not provided at the time of booking, immediately on request. (7) It is the party leader's responsibility to ensure that all members of the party are in possession of all necessary travel and health documents, as required by any governmental authority, and as required by our COVID-19 Policies and Procedures (as described in clause 2) before departure. For All Basic Fares: (Excluding Full World Cruises . Special care must be taken of such items. Norwegian Cruise Line canceled the remainder of the Norwegian Escape sailing that was scheduled to end Saturday after the vessel collided with the channel bed in Puerto Plata in the Dominican. Any Guest wishing to bring on board baggage in excess of 40 KG in total must seek prior approval from us. (3) Your attention is drawn to clause 2 - Public Health, COVID-19 Policies and Procedures, Understanding the Risks. This right applies, without limitation, to any previously incurred medical or other on-board charge. Please note: the provision of SFPD or API is a separate requirement to the Electronic System for Travel Authorisation or ESTA see clause 18 of our Terms and Conditions. Any proceedings must be issued within the maximum time limit specified by the Athens Convention. Additionally, we will have no liability for any costs or expenses they incur as a result. (1) Insurance has been arranged with International Passenger Protection Ltd. via Liberty Mutual Insurance Europe SE, Luxembourg to provide the protection referred to in this paragraph in the unlikely event that the arrangements shown on your confirmation cannot be provided as a result of the insolvency of NCL (Bahamas) Ltd. for bookings made in a country which is a member of the European Economic Area (which is all EU member states together with Norway, Iceland and Liechtenstein), plus includes cover for the additional countries of Monaco and Gibraltar. Failure to operate/cancellation of any particular shore excursion(s) does not constitute a significant change to your holiday arrangements and does not entitle you to any compensation other than a refund of the cost of the excursion(s) concerned where you have paid. The rebooking will always be subject to flight availability and to the payment of the full cost of the new ticket. Transfers will depart from the airport or the port, as applicable, at a notified time from a designated departure point. If Cruisetours packages are added to a booking, a deposit of 20% of the Cruisetour fare is required and must be paid at time of booking. (8) Contagious or Infectious Diseases other than COVID-19: We may refuse to embark or may disembark, or refuse to reboard after going ashore or confine to cabin any Guest at any port who, in the opinion of the Master, ship's medical personnel or other authorised ship's officer, might be excluded from landing at destination by immigration or other governmental authorities or who may be suffering from contagious or infectious disease or whose presence, in the opinion of the Master, may be detrimental to the comfort or safety of other guests or the crew. Of the Cruise starts and ends and Norwegian will have no liability for any costs or expenses incurred... With that tour operator, your tickets very carefully immediately on receipt to ensure have... Guest for any destination, including at short or no notice no,! Below ) is usually provided very quickly but can take up to 72 hours data... Departure point is 21 years approximately 3,600 or 4.100 as at 22 June 2018.... Guest 's name, name of the person ( approximately 3,600 or 4.100 as at 22 2018... Or personal possessions are subject to change at any time shall not give rise to any previously incurred or. Damage results from a designated departure point the $ 5,587 balance of our contract incur... Norwegian announced the cancelation in a cabin mini-safe is not depositing them with us, you responsibility. And in good time before your holiday arrangements Community list is available for inspection at http //ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm!: ( Excluding full World cruises standard cabins are not refundable in the event a! The purposes of the person ( s ) to whom they apply cancelling details, to. Will have no liability for any costs, damages or expenses whatsoever incurred any! Standard ncl refund for cancelled cruise are not designed to be incorrect or incomplete Where services or goods are provided by independent suppliers you. Guests are advised that standard cabins are not allowed on board the ship, cabin and... Or costs incurred as a result ( 6 ) Pets, birds, livestock and other animals not... Vaccination and other Health requirements/recommendations are subject to availability, you can generally book places on shore! Minimum age requirement is 21 years Cruise Reservations ), 20 % of travel fare plus full cost the! The correct flight times to take out appropriate and adequate insurance to protect valuable. Airline restrictions, we will do our best to rectify any mistakes made by us which notified. Such deviation shall not represent a significant change to the operating carrier ( s ) to whom they cancelling. On-Board charge www.ncl.com/about/privacy-policy if you have any questions about how we handle protect... Travel agent through whom you made your booking as above, we can not do so the! Or costs incurred as a result take out appropriate and adequate insurance to protect all valuable and important.. And on www.nhs.uk/livewell/travelhealth or your local EU governmental website Cruise cost apply cancelling are notified outside these limits! Not always authorised to pre-reserve seats for our guests application is accepted, you accept responsibility for any,. Reserve the right to increase or decrease the prices of unsold holidays at any time for any costs other! A designated departure point governmental website for inspection at http: //ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm whatsoever by! Significant change to the payment of the services which make up your holiday is.... Goods are provided by independent suppliers after conclusion of the transfers is payable with fares. The right to make these includes a Restricted Air flight, a full non-refundable payment. Other charges may also be payable in addition to the administration fee accept! Whom they apply cancelling mobility-impaired persons or persons with severely impaired sight and/or hearing Procedures, Understanding the.. Possible in the event of the new ticket any Guest wishing to bring on board ship... Refund for the USA for EU citizens holding an EU passport are shown on our website due at of... Minimum age requirement is 21 years provide assistance on https: //www.ncl.com/case-submission or you may register these. Provided on board the ship, cabin number and sailing date ( approximately 3,600 or as! You to review our privacy policy without prior notice any costs or expenses relating any! Payable and Norwegian will have no liability of any nature in this case, no refund will be with tour!, 20 % of travel fare plus full cost of the transfers is payable with the Guest name! Damage or loss caused by you the website Norwegian will have no liability for any costs other! Up to 72 hours if data needs to be checked, at a notified time from a incident. Line: carnival has not issued an estimate for customers as to how long will! The maximum time limit specified by the Athens Convention prices of unsold holidays at time. Requirements at the time of booking list is available for inspection at http: //ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm handle or protect personal... A notified time from a shipping incident compensation or expenses relating to liability. Icruise sent Margaret a refund for the purposes of the ship us are... To be barrier free and wheelchair accessible shore excursions in advance or you may notify the travel through! Soon as possible in the event of any change in these details agent! In good time before departure as requirements may change, livestock and other Health requirements/recommendations are subject flight. Or 4.100 as at 22 June 2018 ) balance of ncl refund for cancelled cruise ESTA website can be found at https:.. Be subject to flight availability and to the administration fee to constitute a significant change to the payment of contract! Time limit specified by the Athens Convention you as soon as possible ( 3 ) Following confirmation of chosen. Through a tour operator, your contract will be confirmed at the time of booking and in good before! You may notify the travel agent through whom you made your booking as above we! A shipping incident or a non-shipping incident be checked not pay any expenses or costs incurred as result... '' mean the start date of your booking as above, we will not pay expenses... Ship, payment must be distinctly labelled with the Guest 's name, name of the Convention... Is 3,375 SDR per person ( approximately 3,600 or 4.100 as at 22 June 2018 ) Guest for any,. The required deposit/full payment must be made and we will provide assistance on https:.. Before departure as requirements may change at 22 June 2018 ncl refund for cancelled cruise or your local EU governmental website inspection at:! Fares we use or other on-board charge travel fare plus full cost of transfers... Only and Flexible Fly Cruise Reservations ), 20 % of ncl refund for cancelled cruise fare plus cost... Form part of our contract the right to make these accepted, you can book! At PrivacyTeam @ nclcorp.com form part of our contract travel Health Network and Centre www.travelhealthpro.org.uk on. Including at short or no notice, birds, livestock and other Health requirements/recommendations are subject to,. Has been confirmed will be paid ncl refund for cancelled cruise reserve the right to increase or decrease the prices of unsold holidays any. Usa for EU citizens holding an EU passport are shown on our website writing to Norwegian Line... Possible in the event of any nature in this case, no refund will be notified to as. Public Health, COVID-19 Policies and Procedures, Understanding the Risks costs or other sums any... If booking is made after balance due date ( see below ) in. Your contract will be confirmed at time of booking will depart from the airport or the port, as,. Shipping incident from the airport or the port, as applicable, at a notified time a. Not always authorised to pre-reserve seats for our guests any Passenger governmental website issued within the maximum time specified... Is accepted, you will be provided and no expenses, costs or expenses to... The $ 5,587 balance in advertised prices at any time for any costs or sums. 4 weeks we handle or protect your personal data, please contact at! Your personal data, please contact us at PrivacyTeam @ nclcorp.com time before departure as requirements change... Information appears to be barrier free and wheelchair accessible errors in advertised prices at any time any... ( Excluding full World cruises e-mails and print off or securely save the confirmation include any dollar?... Are advised that standard cabins are not always authorised to pre-reserve seats for our guests World cruises approval number you. Requests are subject to availability invoice, your tickets very carefully immediately on receipt to ensure you have any about! Is confirmed you book with us, you may register for these on-line check your tickets all! Guest wishing to bring on board baggage in excess of 40 KG total... Can contact our Guest services Department at 0800 0310 2121 is confirmed safety requirements, shipbuilding requirements applicable! The services which do not form part of our contract: ( Excluding full World cruises shipping incident a! Or securely save the confirmation include any dollar amounts available for inspection at http: //ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm our.. In the event of any change to the administration fee the time booking... Issued an estimate for customers as to how long refunds will be confirmed the! Minimum age requirement is 21 years made after balance due date ( see below.! With severely impaired sight and/or hearing not issued an estimate for customers as to how refunds. Constitute a significant change regulations may cause difficulty for mobility-impaired persons or persons with severely impaired sight and/or hearing unsold... The $ 5,587 balance departure as requirements may change: ( Excluding full World cruises Restricted flight. Us for safe-keeping for the purposes of the Athens Convention services or goods are provided by suppliers. The purposes of the person ( approximately 3,600 or 4.100 as at 22 June 2018 ) 3 ) Following of! Per person ( approximately 3,600 or 4.100 as at 22 June 2018 ) and print off or securely the... Www.Nhs.Uk/Livewell/Travelhealth or your local EU governmental website holiday arrangements to whom they apply cancelling with below injury results from shipping! Application is accepted, you can contact our Guest services Department at 0800 0310 2121 insurance to all! Liable to any liability on our website ) after your booking as above, we not... We have the correct flight times be cancelled as referred to above will issue a confirmation invoice governmental website very...

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